quantavisioneon - Professional Financial Planning & Economic Advisory Services

Information We Collect

quantavisioneon collects information to provide you with exceptional economic planning services and improve your financial journey. We gather data when you interact with our platform, create an account, or use our services.

Personal Information

Full name and contact details including email address and phone number
Financial information such as income, expenses, and investment goals
Employment details and professional background
Banking information for account verification and transactions
Identity verification documents as required by Malaysian financial regulations

Technical Information

Device information including IP address, browser type, and operating system
Usage patterns and interaction data within our platform
Location data to provide relevant financial services and compliance
Cookies and tracking technologies for enhanced user experience

How We Use Your Information

Your information enables us to deliver personalized financial planning services, maintain account security, and comply with regulatory requirements. We use your data responsibly and only for legitimate business purposes.

Providing comprehensive economic planning and financial advisory services
Creating personalized investment recommendations based on your financial profile
Facilitating secure transactions and account management
Communicating important updates about your accounts and our services
Ensuring compliance with Malaysian financial regulations and anti-money laundering requirements
Improving our platform through analytics and user feedback
Detecting and preventing fraudulent activities to protect your assets

Data Processing Legal Basis

We process your personal data based on contractual necessity, legal obligations, legitimate business interests, and your explicit consent where required. You have the right to withdraw consent at any time without affecting the lawfulness of processing.

Data Sharing and Third Parties

quantavisioneon maintains strict controls over data sharing. We only share your information with trusted partners who help us deliver our services or when required by law. Your data is never sold to third parties for marketing purposes.

Service Providers

Payment processors for secure transaction handling
Identity verification services for compliance purposes
Cloud storage providers with robust security measures
Analytics providers to improve our platform performance
Customer support tools to assist with your inquiries

Legal Requirements

We may disclose your information when required by Malaysian law, regulatory authorities, or to protect our legal rights. This includes compliance with Bank Negara Malaysia regulations, tax authorities, and law enforcement agencies when legally mandated.

Data Security and Protection

Your financial information deserves the highest level of protection. We implement industry-standard security measures and continuously monitor our systems to safeguard your data against unauthorized access, breaches, and cyber threats.

256-bit SSL encryption for all data transmission
Multi-factor authentication for account access
Regular security audits and penetration testing
Secure data centers with physical and digital access controls
Employee training on data protection and confidentiality
Incident response procedures for rapid threat mitigation
Regular backup and disaster recovery protocols

Security Incident Response

In the unlikely event of a security breach, we will notify affected users within 72 hours and provide detailed information about the incident, steps taken to address it, and measures to prevent future occurrences.

Your Rights and Choices

You have comprehensive rights regarding your personal data. We respect your privacy choices and provide accessible mechanisms for you to exercise these rights. Our commitment extends beyond legal compliance to ensure you maintain control over your information.

Access and Portability

Request a complete copy of your personal data in a structured format
Access your data processing history and purposes
Transfer your data to another service provider when technically feasible
Receive regular updates about data processing activities

Correction and Deletion

Update or correct inaccurate personal information
Request deletion of your data subject to legal retention requirements
Restrict processing of your data in certain circumstances
Object to processing based on legitimate interests

To exercise these rights, contact our privacy team at info@quantavisioneon.sbs or through your account settings. We respond to all requests within 30 days and provide clear explanations of any limitations due to legal or regulatory requirements.

Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill our service obligations and comply with legal requirements. Our retention periods vary based on data type and regulatory obligations in Malaysia's financial sector.

Account information retained for 7 years after account closure per Malaysian financial regulations
Transaction records maintained for 6 years as required by tax authorities
Marketing communications data deleted upon opt-out request
Technical logs and analytics data retained for 2 years maximum
Identity verification documents stored per Bank Negara Malaysia requirements
Communication records kept for 5 years for quality assurance

Automatic Deletion Process

Our systems automatically flag data for deletion when retention periods expire. We conduct quarterly reviews to ensure compliance with deletion schedules and provide annual reports to users about data retention practices.

International Data Transfers

While quantavisioneon primarily operates within Malaysia, we may transfer your data internationally to provide comprehensive financial services. All international transfers comply with Malaysian Personal Data Protection Act requirements and include appropriate safeguards.

Transfer Safeguards

Adequacy decisions recognizing equivalent data protection standards
Standard contractual clauses with international service providers
Binding corporate rules for intra-group transfers
Regular monitoring of international data protection laws

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can manage cookie preferences through your browser settings or our cookie management tool.

Cookie Categories

Essential cookies for platform functionality and security
Performance cookies to analyze and improve our services
Functional cookies for personalized user experience
Marketing cookies for relevant content and communications

Privacy Policy Updates

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and industry best practices. Material changes will be communicated through email notifications and prominent website notices.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Privacy Policy